At Natura Nation™, sustainability is something we truly care about as part of our mission to protect our planet. Overproduction can lead to pollution in our oceans and soil, harming countless species. That’s why we only produce what you order. By printing on demand, we help prevent textile waste and do our part for a cleaner, greener world.

All transactions on our site are conducted in US Dollars (USD) currency only. Prices displayed on the page are automatically converted from USD to your local currency for your convenience while browsing. However, at checkout, you will see the final amount in USD, which will be the currency for your payment.

Yes, we do! We offer a 30-day money-back guarantee! If for any reason the product you receive is incorrect, not as described, damaged, or defective, you'll receive a refund, no questions asked. If you prefer, we can also arrange for a replacement.

We collaborate with multiple printers worldwide, each specializing in different products. This means that when ordering multiple items in the same order, you may receive separate packages from various printers. Additionally, some items require specific packaging for protection during transit. Please rest assured that you will receive all your items within the specified shipping time frames as guaranteed.

Once we receive your order and begin production, cancellation is not possible. We print on-demand to avoid textile waste, producing items only when ordered. Requesting a cancellation or changing the item means producing a new product or discarding a printed one, which is not feasible. We do not offer refunds for buyer’s remorse. Please be patient; your package will soon be on its way. We ship daily to customers worldwide, ensuring your item arrives promptly and in excellent condition.

Please ensure you carefully review the shipping information on the product page. For international orders, we recommend placing your order several weeks ahead of any major holiday. Holidays are typically busy worldwide for shipping carriers, so ordering early ensures timely delivery. For domestic shipping (US & Canada), especially during holiday seasons, we advise adding an additional 3-7 business days to the standard shipping times to account for potential delays. Delivery times may vary based on the product and destination.

Unfortunately, you cannot combine multiple discount offers at once. Each offer has its own terms, so please review them carefully. You may use different discounts during separate checkout transactions. We suggest applying the highest discount available to maximize your savings now and saving any additional discounts for future purchases.

We currently ship to over 120 countries, including all major destinations. You can shop with confidence knowing your package will be delivered. If you encounter a message stating we don't ship to your country, please contact us immediately. We'll strive to accommodate your request and include your destination.

The specific shipping times are listed on each product's page under the Shipping Info tab. On average, our fulfillment time ranges from 2 to 5 business days, depending on the product. For delivery within the United States, please allow 3-7 business days. International orders typically take 10-20 business days for delivery, depending on the destination. In many cases, packages arrive sooner than expected. For more detailed information, please visit our Shipping Policy.

Yes, you do! Every order, including international shipments, comes with a tracking number so you can easily track your package.

Once your order has been processed and shipped, you will receive an email with your tracking number. This allows you to track your item and see its location at any time. You can also check the status of your shipment directly on the carrier's website using the tracking number.

The shipping rate for each product varies based on its destination and weight. You can view the exact shipping cost at checkout after entering your complete shipping address. We often offer promotions such as 'Free Shipping on specific products' or 'Free Shipping for orders over a certain amount'. If your order qualifies for free shipping, you'll see it applied automatically.

We're sorry to hear about your experience. Please understand that customs fees are beyond our control and are not collected or imposed by our company. These taxes are imposed by the government to regulate borders and customs. Occasionally, customs may assess fees on imported goods. We apologize for any inconvenience this may have caused you, but unfortunately, this is outside of our influence.

We offer a 4-week return policy. Claims for misprinted, damaged, defective, or misplaced items must be submitted within 4 weeks of receiving the product. To ensure top quality, all orders undergo a rigorous 3-step quality check before shipping. If an item slips through our quality control or is damaged during shipment, we take full responsibility and will happily provide a free replacement. Returns must be in new, unworn, and unwashed condition with original packaging.

Since we print on-demand to minimize waste, requesting a return due to a change of mind or a different item would require producing a new product or discarding a printed one, which isn't feasible. Therefore, we do not offer refunds or returns for buyer’s remorse.

If the courier deems the address you provided insufficient, your shipment will be returned to our facility. You will be responsible for reshipment costs once we confirm an updated address with you. Please ensure you carefully verify your shipping address before finalizing your purchase to prevent delays or returns. Providing an accurate shipping address is crucial when placing your order.

We do not offer refunds for incorrectly ordered sizes due to our on-demand production process, which minimizes textile waste by producing items only when ordered. If you need a different size, you would need to place a new order at your expense. Please refer to the size charts available on all product pages before making your purchase, as they are accurate and helpful. If you have any questions about sizing or cannot find the size charts, please contact us anytime. We're available 24/7 and happy to assist.

We regret that we cannot accept returns of sealed goods, including items like face masks, due to health and hygiene reasons. For safety purposes, any returned orders containing face masks cannot be reshipped and will be disposed of.

Once we receive and inspect your return, we will send you an email to confirm its arrival. If approved, your refund will be processed promptly, and the credit will automatically be applied to your credit card or original method of payment. The timing of when the refund appears in your account can vary depending on your financial institution, typically within 2 to 5 business days.

If you haven’t received your refund yet, please first check your bank account. Then, contact your credit card company, as it may take some time before your refund is officially posted. Next, reach out to your bank, as there may be a processing period before the refund appears in your account.

If you've completed these steps and still haven't received your refund, please contact us at support@NaturaNation.com. We're here to assist you and resolve any issues promptly.