SHIPPING INFO

 

MADE FRESH FOR YOU • OUR ZERO-WASTE COMMITMENT

Every Natura Nation piece is printed fresh when you order it. No overproduction, no warehouses of unsold stock, just one piece at a time made for you, on its way. 

PRODUCTION TIME

Please allow 2–5 business days for your order to be printed and packed. Domestic and international orders follow the same production timeline, and many orders ship sooner.

DELIVERY TIMES (AFTER PRODUCTION)

  • USA: 3-6 business days
  • Canada: 5-8 business days
  • Mexico: 6-12 business days
  • Australia & New Zealand: 8-13 business days
  • United Kingdom: 5-8 business days
  • Europe: 5-13 business days (availability varies by country)
  • EFTA: (Iceland, Liechtenstein, Norway, Switzerland) 8-14 business days
  • Japan: 8-10 business days
  • Brazil: 11-26 business days
  • Rest of the world: 8-18 business days (depending on region)

Times can vary slightly by product. The product page always shows the most accurate estimate.

FREE SHIPPING

Free shipping on all U.S. orders over $125.

TRACKING

As soon as your order ships, we’ll email you a tracking link so you can follow it all the way to your door.

HOLIDAY SEASON

From mid-November through December, carriers are at their busiest, and deliveries can take an extra 5–7 business days. Production may also take a few extra days during peak periods. Ordering for a special date? Order early. Since we print to order and don’t sell in stores, planning ahead is the surest way to have it on time.

ORDERS WITH MULTIPLE ITEMS

Your items may be fulfilled at different facilities and arrive in separate packages. Each package is tracked.

CHANGES & CANCELLATIONS

Need to change a size or your address? Email support@naturanation.com as soon as possible. We’ll be happy to help if your order hasn’t entered production yet. Once production has started or the order has shipped, we’re no longer able to make changes or cancel.

ADDRESSES

·  Check your address: Please double-check your shipping address at checkout before placing an order.

·  Address-related returns: If a package comes back to us because of an incorrect or incomplete address or goes unclaimed, a new shipping charge will apply for reshipment. Unclaimed parcels are held for 30 days before being donated.

LOST IN TRANSIT

If your package is lost on its way to a correct address, we’ll replace it for free. Please let us know within 30 days of the estimated delivery date.

DELAYS

Weather, carrier strikes, customs, and other factors can occasionally slow things down. While these delays are outside our control, we’re always here to help track your order and provide updates.

TAXES & DUTIES

Orders shipped outside the U.S. may be subject to import duties, taxes, and carrier fees charged by the destination country. These charges are outside our control and payable by the recipient.

INTERNATIONAL ORDERS

We ship to over 100 countries with trusted carriers, and every order is tracked. If you see a “destination not covered” message at checkout, email support@naturanation.com and we’ll be happy to see what options are available.

QUESTIONS?

We’re here to help: support@naturanation.com